Upgrading an account
What is upgrading?
To allow you to use certain features on our sites, we require extra information – we refer to this as “upgrading” your account.
Why should I upgrade?
As well as additional benefits such as the above, an upgraded account can also be used on Sky Bet, Poker, Bingo and Vegas. As well as enjoying the various betting markets and range of games on offer, you may also receive a welcome bonus for doing so.
Does it cost to Upgrade?
No! The process of upgrading is completely free. You may be offered the opportunity to deposit funds in doing so but this will be optional (note that some additional services may require a deposit to activate).
Can I 'downgrade'?
Downgrading an upgraded account is not possible. If you have concerns about the betting and gaming functions of your account, please visit our Cool Off and Self Exclusion pages for further details on how you can limit these.